LedgerScanner - AI-Powered Crypto Scam Detection

Privacy Policy

Last Updated: November 15, 2024

Your Privacy Matters

At LedgerScanner, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using LedgerScanner, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you register for an account or use our Service, you may provide:

  • Email address
  • Name or username
  • Password (stored in encrypted form)
  • Payment information (processed by third-party payment processors)
  • Communications you send to us

1.2 Information We Collect Automatically

When you use our Service, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and features used
  • Date and time of visits
  • Token addresses searched (for service functionality)

1.3 Blockchain Data

We analyze publicly available blockchain data to provide our services. This includes transaction data, smart contract information, and wallet addresses that are already public on the blockchain.

Note: We do NOT have access to your private keys or control over your cryptocurrency wallets.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our Service
  • Process your account registration and authentication
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Improve and optimize our Service
  • Detect and prevent fraud, abuse, or security threats
  • Comply with legal obligations
  • Analyze usage patterns to enhance user experience

We do NOT sell your personal information to third parties.

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

  • Payment processors for billing
  • Cloud hosting providers for data storage
  • Analytics providers to understand usage
  • Email service providers for communications

For Legal Reasons

We may disclose your information if required to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure development practices
  • Regular backups and disaster recovery procedures

⚠️ IMPORTANT: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When your account is deleted, we will delete or anonymize your personal information, except where we are required to retain it by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

7. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

We use the following third-party services that may collect information:

  • Google Analytics (usage analytics)
  • Stripe/PayPal (payment processing)
  • AWS/Cloud providers (hosting)
  • Blockchain data providers (public blockchain data)

We recommend reviewing the privacy policies of any third-party services you interact with.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@ledgerscanner.com. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

Our Service is not intended for users under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

If you believe we have collected information from a child under 18, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email to registered users for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

LedgerScanner Privacy Team

Email: privacy@ledgerscanner.com

General Inquiries: hello@ledgerscanner.com

🔒 Our Commitment to Your Privacy

  • We never sell your personal information
  • We use industry-standard encryption
  • We minimize data collection to what's necessary
  • We respect your rights and choices
  • We are transparent about our practices

⚠️ Important Disclaimer

While we take reasonable measures to protect your information, no security system is impenetrable. You use our Service at your own risk and should take your own precautions to protect your information and cryptocurrency assets.