LedgerScanner - AI-Powered Crypto Scam Detection
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Have questions about our platform? Need technical support? Want to report an issue? Our support team is ready to assist you.

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Response Time
Within 24 hours

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Support Information

Support Hours
24/7 Online Support
Average Response Time
Under 24 hours
Emergency Issues
Priority handling for urgent matters

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support tickets?

We aim to respond to all support tickets within 24 hours. Urgent issues and billing inquiries are prioritized and typically receive faster responses.

What information should I include in my support request?

Please provide as much detail as possible including your account email, steps to reproduce any issues, and screenshots if applicable. This helps us resolve your issue faster.

Do you offer custom enterprise plans?

Yes! We offer custom plans for enterprises and high-volume users. Select "Custom Plan Request" in the inquiry type above or visit our pricing page to request a custom quote.

How can I track my support ticket?

After submitting your request, you'll receive an email with your ticket number. You can use this number to track your ticket status and add additional information.